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Help Centre

Short guides for every part of OneDS. Can't find it? Sign in and use Help & support to ask us.

  1. Getting startedFrom sign-up to your first live listing in about ten minutes.
  2. Connect eBayLink your eBay seller account, and what to do if eBay asks you to reconnect.
  3. Install the OneDS extensionAdd OneDS to Google Chrome and connect it to your account.
  4. Import your first productPress +, set your price, list it.
  5. Understanding profitHow OneDS works out your profit, margin and ROI, and what the minimum profit does.
  6. Listing RulesTeach OneDS how you like your titles and descriptions written.
  7. VariationsList one option, or every size and colour in one listing.
  8. OrdersHow eBay orders arrive and what each stage means.
  9. Fulfilment AssistantProcess safe orders quickly, with the Order Assistant guiding the Amazon checkout.
  10. TrackingGetting tracking numbers to eBay.
  11. BillingThe £1 first week, your monthly plan, invoices and cancelling.
  12. TroubleshootingFixes for the problems sellers hit most.